Services
icon icon

Newsletter & Mail services

icon icon

Translations

icon icon

Chat Services

icon icon

Data Analytics

icon icon

Customer Care 24/7

icon icon

Telemarketing

icon icon

Ecommerce Solutions

icon icon

CRM & DB Management

icon

Newsletter &
Mail services

Send the right message at the right time. Let your customers know what you have to say - but without ending up in the spam folder. We would be happy to increase the success of your campaign and present your services or products in such a way that the desired attention will be achieved.
icon

Translations

Voice & Words offers high quality translation services for any type of text. Offer your customers texts in their own language and thus increase visits, engagement and conversion rates. Best translation solution - quick and easy process - no hidden costs and a highly professional service. Benefit from years of experience in translating any type of document into any language
icon

Chat Services

In the answers lies the future. Every customer has different preferences when it comes to digital interactions. However, a bot agent or half-bot agent is an essential channel for efficient customer support. Regardless of the channel, we provide consistent product recommendations. Every visitor is a potential customer - our chat agents will operate online round the clock and increase your sales.
icon

Data Analytics

We create advanced analysis and dynamic segments that adapt in real time to any change in customer requirements. This makes it possible to understand the buying behaviour, interests and commitment of your customers. In addition, you can compile products and services for your best customers and recommendations for first-time buyers. We want to learn from our best and increase the probability of conversion on each visit while customers are browsing your website.
icon

Customer Care 24/7

Our agents are Spanish, English, Italian and German natives - so our customer attention will surpass all expectations of cultural and linguistic expressions. Your clients will immediately feel heard, understood and well looked after.
icon

Telemarketing

We listen to our customers. We believe that human interaction is the most important factor in sales. We focus on commitment and interactions to identify and satisfy the needs of our customers.
icon

E-commerce Solutions

Turn shopping into an experience with a repetition factor. Use your website as a competitive advantage and add e-commerce solutions. Thus you will ensure that all your visitors are guided through your products and services from the initial interaction to the final purchase. We design your buying process in order to make the internet your most successful market. We redesign the visual appearance of your website and use the latest web optimisation techniques.
icon

CRM &
DB Management

Seeing the bigger picture behind numbers. If you do not yet have digital business cards and your customer lists are only available in Excel, then it is time to think about a professional customer relationship management strategy. A CRM strategy will be reflected in daily optimised and automated processes and quality management. Move away from data silos and build intelligent individual customer profiles by connecting, tracking and standardising data from all online and offline sources.
Client Testimonials

In Their
Words,
Not Ours

Voice & Words Canarias was recommended as a partner company of WORKANDSUN Canarias for translation and contact centre services. We are very satisfied with the service. Technical texts are also translated quickly and accurately. Due to the close cooperation with WORKANDSUN, Voice & Words Canarias is also a well functioning partner for entering the Spanish and Latin American market. The ability to implement several projects so effectively and efficiently is fundamental for us. We are delighted.
Yahya Mohammed Mao
MiSANTO | CMO
We commision Voice & Words to translate documents and the 24-hour service hotline on a daily basis. Our customers are more than satisfied with the technical support and we are pleased with the cooperation. Orders are always processed quickly, organized and professionally on behalf of Key.discount.
Oliver Brügger
Keys.Discount | CEO
With Voice and Words we have found a partner who is in no way inferior to our quality standards. The employees are motivated, friendly and available around the clock. They support us in customer acquisition and organisation.
Nadine Jagoschinski
Nosellfish | CEO
Our telephone sales calls and newsletters are handled by Voice & Words. Since then we have increased sales numbers and a better order situation. We can absolutely recommend the team.
Nik Horvath
Foodathome.ch | Managing Director

Contact us

    Contact us